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Enthusiast I
September 10, 2019
Answered

Alarms "hidden" in System Settings with 10.4

  • September 10, 2019
  • 144 replies
  • 15192 views
Ah come on Sonos, alarms used to be so easy. It used to be click ‘More’, click alarms. Now in 10.4 it’s click ‘Settings’, click ‘System’, scroll around a bit, click ‘Alarms’. Why? Sometimes it feels like Sonos is constantly changing stuff for the sake of change, not to improve the functionality.
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Best answer by Ryan S

The team has concluded their testing and the alarms shortcut is being sent out to all Sonos households today. You will be able to access your alarms screen from the Rooms tab, by clicking on the alarm bell at the top left of the screen. If you don’t see the shortcut yet, check for updates in your Sonos system, as there is one that released today, and then you might just have to wait a little while. The setting is rolling out to homes today and might not have reached your system yet.

Thanks for your patience everyone, and I hope this shortcut makes it easier on your evenings. I’ve also passed on the other feedback for other functionality and displays.

144 replies

Avid Contributor I
December 17, 2019

I take back my “Thank you.” This update is apparently not compatible with my nightstand tablet’s Android 5.1.1.

Ryan S
Retired Sonos Staff
December 17, 2019

I take back my “Thank you.” This update is apparently not compatible with my nightstand tablet’s Android 5.1.1.

Android 5.1.1 is too old to still be supported with full control, but devices running that software are still able to control normal playback and I believe they can edit alarms too. Let me check with the team if this shortcut was pushed to those controllers.

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Lyricist I
December 29, 2019

I'm using the Sonos app (version 10.6 build 54272060) on Android version 9, but when I go to the rooms tab, I don't see an alarm icon in the top left corner. When should I expect to see it? Thanks. 

Trending Lyricist I
December 30, 2019

We were away at friends over the Christmas period. They also have Sonos. Logged onto their system and the alarm short cut was available. Returned home and logged onto my own Sonos set up and no alarm short cut still not available. Would be nice to know when the update is likely to arrive for the rest of us.

Airgetlam
December 30, 2019

While you wait for Sonos to respond, can you confirm that you’re running 10.6 version of the Sonos software?

Bruce
Ryan S
Retired Sonos Staff
December 30, 2019

It should be live for everyone now, well, everyone who has updated to the latest Sonos software. Can you go into the Sonos app and check for updates there? Once that’s done, you should see the bell at the top left of the screen on the tab that lists your rooms. If you don’t see it, can you submit a diagnostic and let me know the confirmation number here? I’ll check it out for you.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Trending Lyricist I
December 30, 2019

Hi.

I appear to be on version 10.6 build 54272031 I have checked for updates but it says non scheduled. Still no bell symbol for the alarms. Not sure if it makes a difference but I have 13 zones and a total of 16 Sonos products. I have sent a diagnostic report ref. 640990193.

Many Thanks

Ken_Griffiths
December 30, 2019

Hi.

I appear to be on version 10.6 build 54272031 I have checked for updates but it says non scheduled. Still no bell symbol for the alarms. Not sure if it makes a difference but I have 13 zones and a total of 16 Sonos products. I have sent a diagnostic report ref. 640990193.

Many Thanks

Are you certain you are looking at the “Rooms Tab“ in the App … just thought I would double check that. (see my screenshot)…

 

 

Trending Lyricist I
December 31, 2019

Hi

Definitely not there (screen shot below). As mentioned above the symbol appeared when logged onto a friends Sonos system but nowhere to be seen on our own setup. Will try deleting and reinstalling the app.

 

 

Ken_Griffiths
December 31, 2019

Sapperjohn,

Strange that the software was working correctly on your device on your friends network, so I wonder if it’s a network related matter.

Have you perhaps considered a reboot of the router and Sonos devices, just to see if that makes a difference.

Also maybe consider a reset of the Sonos controller software and connecting back to the 'existing' system.