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Elprebse
Elprebse
Trending Lyricist I
Sep 28, 2018 8:59 AM UTC

Alarm fade in stopped working in 9.1

After updating to 9.1, the alarm fade in stopped working. Have it set on a radio station, which now starts in full volume.
Anyone having same issue and possible suggestions?
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3 replies

Keith N
Keith N
Sonos Staff
Oct 2, 2018 6:02 PM UTC
Hi there, Elprebse. Thanks for the post! Does this only happen with radio or does this happen with any audio set for Alarm? Would you mind reproducing the issue and then submitting a diagnostic report? Be sure to reply here with the confirmation number it gives at the end. Thanks!
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Elprebse
ElprebseAuthor
Trending Lyricist I
Oct 2, 2018 8:56 PM UTC
Hi Keith. Confirmation number is 1066973649. Happened last time this morning (on the CONNECT).
I have asked my kids, if the problem is the same with them in their rooms, and they say “yes”. Will try setting alarm with a playlist tomorrow and resend if problem persists. Tia
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/Nik.
Elprebse
ElprebseAuthor
Trending Lyricist I
Oct 3, 2018 4:49 AM UTC
Hi again. Same problem with a music playlist with a service provider. Alarm starts at full volume.
New confirmation number: 560361287
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/Nik.
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