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DropZone
Contributor I
Dec 12, 2017 11:43 AM UTC
Question

Adding a user

I am set up on my system and it works wonderfully. However, my wife would like to play music from her iPhone. I cannot find a way to get the system to recognize her phone. Any suggestions?
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    6 replies

    bockersjv
    bockersjv
    Local Superstar
    Dec 12, 2017 11:45 AM UTC
    Is she able to control the Sonos system on her iphone? Your not a beta tester are you?
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    DropZoneAuthor
    Contributor I
    Dec 12, 2017 12:01 PM UTC
    I am not a beta tester. She can sign in under her email account and password. But, when she goes to profile, it is my profile, not hers. She tried deleting the app and starting over, but to no avail.
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    Airgetlam
    Airgetlam
    Dec 12, 2017 5:40 PM UTC
    There is no "user profile" for a controller app. The thing to remember is that the controller app is a remote control. All of the 'smarts' of the system actually lives on each speaker. So any controller that connects to a single Sonos system would have the same data associated with it.

    If your wife wants to have access to her own music lists, etc, there's methods to add individual accounts to the services. Much of that is covered in this FAQ:

    https://sonos.custhelp.com/app/answers/detail/a_id/2768/kw/multiple%20accounts
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    Bruce
      Airgetlam
      Airgetlam
      Dec 12, 2017 5:42 PM UTC
      By the way, your topic title indicates she wants to play music from her phone, not from a streaming service, so if she connects, she should be able to browse to her own "on my iphone" in the browse section of the controller app, and play the music she has downloaded to her phone.
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      Bruce
      DropZoneAuthor
      Contributor I
      Dec 13, 2017 12:18 PM UTC
      Bruce - thank you! You're suggestion/explanation was dead-on target. I have everything working properly.

      Matt
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        Airgetlam
        Airgetlam
        Dec 13, 2017 6:29 PM UTC
        Outstanding. Happy to be able to point you in the right direction 🙂
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        Bruce
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