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Contributor I
May 19, 2020
Answered

Add new components to old S1 system after S2 launch.

  • May 19, 2020
  • 73 replies
  • 6241 views

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?

 

I know that every time I add a new speaker to my existing system, it forces me to update every controller and speaker to the latest version before bringing the new speaker online.  (That’s how I lost the ability to use old controllers, even though we don’t use any features that weren’t there 10 years ago.)

It would cost thousands to replace my legacy speakers (that are still working well), and our most common usage case is “party mode” with everything linked together and in sync, so a split system is not appealing.

We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June? 

 

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Best answer by Corry P

Hi Folks

I realise this is an old topic, but it is a popular one, plus there’s been a lot of confusion on this thread so I’ll try to clear some things up for you all.

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?

Yes, as long as they are not S2 only devices (Five, Sub gen 3, Arc).

We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June?

No. There’s no hurry. In fact, there’s no need - your system will continue to work on S1 for the foreseeable future, and as you can add new devices, you’re not locked-in either.

 

Devices that are S1 Compatible only will only work on S1 (it’s in the label). Newly designed devices (currently Arc, Five, Sub gen 3) will only work on S2. See our Sonos S2 Compatibility page for the full lists of devices. All other devices will work on either S1 or S2, and can be moved at will between them, but will need a factory reset prior to being added to either S1 or S2 (the light should be flashing green).


To be clear, if you buy a S1/S2 compatible device (like a Sonos Amp, for example) you can add it to a S1 or S2 system. Devices that already have S2 firmware installed from the factory can be added to an S1 system only if there are existing devices on S1 already. If you do not have existing devices on S1, a product loaded with S2 cannot create a S1 system.


When adding a product to either S1 or S2, the system will update it. It will only update to the most recent version available, so if your system is not up to date, the entire system will be updated. If you are avoiding updates as your controller OS is out-of-date, you will need to update your controller(s) to continue using your Sonos equipment (if you allow the update), or at least to add more units.


S1 and S2 OS requirements for your controllers are the same, and will likely remain that way, though I cannot guarantee this will remain the case going forward - the changes in our OS requirements are often due to the requirements of our music/voice service partners. In addition, it is inefficient to test software on out-of-date OSes that should no longer be in use due to security concerns. Our current controller OS requirements can be found on our Sonos App Requirements help page. Please also check our Unsupported OS Versions page for partially supported OS version that allow you to select and play music to rooms, but not configure your Sonos system.


An S1 system will not update itself to S2 without you (or someone on your network) installing the S2 app. If you want your system to be in one piece (all rooms available on one app) and you have both S1 only devices and those willing to run on S2, don’t install the S2 app. If you’re willing to have a split system, with some rooms on S1 and some on S2, the upgrade should be done from the S1 app - Settings » System » System Tools » System Compatibility Check. After this, your S1 products will be reset and you will need to setup a new system on S1 consisting only of your S1 only devices. This is so your S1 and S2 units do not consider themselves as parts of the same system.

 

With all that said, I think you will find that S2 is quite good, and continues to get better with every release.

I hope this clears things up for you all. If you have any questions, please don’t hesitate to ask.

73 replies

Corry P
Corry PAnswer
Sonos Staff
February 23, 2021

Hi Folks

I realise this is an old topic, but it is a popular one, plus there’s been a lot of confusion on this thread so I’ll try to clear some things up for you all.

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?

Yes, as long as they are not S2 only devices (Five, Sub gen 3, Arc).

We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June?

No. There’s no hurry. In fact, there’s no need - your system will continue to work on S1 for the foreseeable future, and as you can add new devices, you’re not locked-in either.

 

Devices that are S1 Compatible only will only work on S1 (it’s in the label). Newly designed devices (currently Arc, Five, Sub gen 3) will only work on S2. See our Sonos S2 Compatibility page for the full lists of devices. All other devices will work on either S1 or S2, and can be moved at will between them, but will need a factory reset prior to being added to either S1 or S2 (the light should be flashing green).


To be clear, if you buy a S1/S2 compatible device (like a Sonos Amp, for example) you can add it to a S1 or S2 system. Devices that already have S2 firmware installed from the factory can be added to an S1 system only if there are existing devices on S1 already. If you do not have existing devices on S1, a product loaded with S2 cannot create a S1 system.


When adding a product to either S1 or S2, the system will update it. It will only update to the most recent version available, so if your system is not up to date, the entire system will be updated. If you are avoiding updates as your controller OS is out-of-date, you will need to update your controller(s) to continue using your Sonos equipment (if you allow the update), or at least to add more units.


S1 and S2 OS requirements for your controllers are the same, and will likely remain that way, though I cannot guarantee this will remain the case going forward - the changes in our OS requirements are often due to the requirements of our music/voice service partners. In addition, it is inefficient to test software on out-of-date OSes that should no longer be in use due to security concerns. Our current controller OS requirements can be found on our Sonos App Requirements help page. Please also check our Unsupported OS Versions page for partially supported OS version that allow you to select and play music to rooms, but not configure your Sonos system.


An S1 system will not update itself to S2 without you (or someone on your network) installing the S2 app. If you want your system to be in one piece (all rooms available on one app) and you have both S1 only devices and those willing to run on S2, don’t install the S2 app. If you’re willing to have a split system, with some rooms on S1 and some on S2, the upgrade should be done from the S1 app - Settings » System » System Tools » System Compatibility Check. After this, your S1 products will be reset and you will need to setup a new system on S1 consisting only of your S1 only devices. This is so your S1 and S2 units do not consider themselves as parts of the same system.

 

With all that said, I think you will find that S2 is quite good, and continues to get better with every release.

I hope this clears things up for you all. If you have any questions, please don’t hesitate to ask.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Contributor I
March 2, 2021

I just bough new Move speaker and want add it to existing S1 system (don’t won’t upgrade to S2), but S1 application forces me to update to S2 (it takes me to Google Play to install S2 app).

Add product option is not available.

I have S1 app version 11.2.5 but existing speakers are 11.2.2 , somebody above suggest it might cause the problem). How to fix it? 
When choosing S1 control app from Google Play it’s says it’s up to date (npo option to update)

I am stuck now with new speaker which cannot be added to existing sonos system (!) :((
Please help, since all this S1 - S2 Sonos issues starting making me very confused.

(I have no speaker which is only S2 compatible and has never update system to S2 or install S2 app)

Sonos support could you please help?

Contributor I
March 2, 2021

Update: 
I installed older version of Sonos S1 controller 11.2.2 to be the same version as speakers reported. Now button “Add product” is active, but after clicking on it anyway it forces to upgrade to S2 app from Google Play (headache)

 

Dear Sonos, you wrote 

“To be clear, if you buy a S1/S2 compatible device (like a Sonos Amp, for example) you can add it to a S1 or S2 system. “

Really? HOW?

Contributor I
March 3, 2021

It seems I have no other chance I will need give try to S2, but I feel a bit cheated by Sonos, which says S1 is still supported. It isn’t, I cannot add new Move spekaer to existing S1 system.

Xander P
Retired Sonos Staff
March 3, 2021

Hi @sbtn, thanks for reaching out to the Sonos Community.

You should certainly be able to add the Move to your existing S1 system. Mind opening the S1 app, and going to Settings > System > System Tools > System Compatibility Check > Learn More > Continue using S1 > Confirm?

That should allow you to add the Move in to the existing S1 system - if it’s already been set up using the S2 app, then performing a Factory Reset on the Move should be enough to get it to add to the S1 system.

If you’re still having trouble however, please reach out to our Support Team via either live chat or phone call, they’ll have more tools available to perform some live troubleshooting with you :)

Contributor I
March 3, 2021

Settings > System > System Tools > System Compatibility Check

forces to perform S1 app upgrade to S2 ...

 

Anyway I decided finally give try to S2 (the real problem is a “one direction try”, because as I read after moving to S2 I cannot back to S1)

Contributor I
June 12, 2021

An S1 system will not update itself to S2 without you (or someone on your network) installing the S2 app. If you want your system to be in one piece (all rooms available on one app) and you have both S1 only devices and those willing to run on S2, don’t install the S2 app. If you’re willing to have a split system, with some rooms on S1 and some on S2, the upgrade should be done from the S1 app - Settings » System » System Tools » System Compatibility Check. After this, your S1 products will be reset and you will need to setup a new system on S1 consisting only of your S1 only devices. This is so your S1 and S2 units do not consider themselves as parts of the same system.”

in my experience this is incorrect. 

I have the S1 desktop app, and was running a system on S1. The system included several Play 1’s that COULD but dont run on S2. I upgraded the system from within the S1 desktop app and with one smooth and highly frustrating move all my Play1’s were updated to S2 and dropped out of my system. 

still not fixed. 

I tried to factory reset the Play1’s but when i wnt to add them to the system the software (from my phone, also S1) insists on upgrading them first. which does not work. 

gnashing teeth!

June 12, 2021

 

I have the S1 desktop app, and was running a system on S1. The system included several Play 1’s that COULD but dont run on S2. I upgraded the system from within the S1 desktop app and with one smooth and highly frustrating move all my Play1’s were updated to S2 and dropped out of my system. 

 

@Corry P : care to comment? I do not see how this can happen to anyone...

Contributor I
June 13, 2021

“I tried to factory reset the Play1’s but when i wnt to add them to the system the software (from my phone, also S1) insists on upgrading them first. which does not work”

the trick seems to be to disconnect all the PLAY1’s before trying to add them back in one by one. 

Contributor I
June 13, 2021

“I have the S1 desktop app, and was running a system on S1. The system included several Play 1’s that COULD but dont run on S2. I upgraded the system from within the S1 desktop app and with one smooth and highly frustrating move all my Play1’s were updated to S2 and dropped out of my system.”

just in case this comes up: several users on the system have sonos aps but they all use the Sonos S1 app. So no one could have tried to update the system from an S2 app.