2 Sonos Connects stuck on Fixed Volume...

Forum|Forum|8 years ago
May 18, 2018
3 replies
4026 views

I cannot switch the 2 Sonos connects to Variable volume. They are stuck on Fixed Volume. If I switch it in Room Settings, the setting changes, but when I go back to control the device it is still showing fixed volume without the ability to control the volume!!!! Frustrating. I also have 7 Connect Amps in this system...

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Best answer by MikeNyte

I fixed the problem. There's a Savant system integrated to the Sonos players and the Savant was not allowing a variable Audio Path for these zones. It was not the fault of Sonos!

Airgetlam

Have you tried power cycling the errant devices? Given that they’re only a small part of your system , I’d also consider a factory reset of only those two devices, if the power cycle doesn’t work. You might also consider running a diagnostic report, and either posting the resulting number here, or even calling in to Sonos to get their take on it.

Bruce

J

John B

Which type of controller device are you using? Do you have a device of a different type you could try?

M

MikeNyteAuthorAnswer

Contributor I

I fixed the problem. There's a Savant system integrated to the Sonos players and the Savant was not allowing a variable Audio Path for these zones. It was not the fault of Sonos!

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