14.20 update

I feel like I’ve been having this issue since 14.18 update. The overall sound was great after the update, but noticed that the surrounds were much louder and had to turn them down. After multiple Trueplay tunings, it’s the same outcome. I will have to retune with the latest update and test again to see if they are more balanced again.

An alternative is to simply adjust the ‘TV Level’ slider-control in the HT room (surround audio) settings. Just slide it over to the left a couple of notches - it’s why the customisation tool is there in the App to get a balance between the front and rear, to suit your hearing, environment and listening position.

I sometimes use that control myself in both directions, depending on what movies/shows/recordings I’m watching as things can sometimes vary - I don’t like too much crowd noise for example, whilst watching the World Cup football on the BBC in Dolby 5.1 surround sound and so will adjust it slightly to the left to reduce the cried noise behind me, but other occasions, when watching shows/movies I may shift it to the right. That’s sometimes with, or without, Trueplay enabled, although when TP is not enabled, I may just adjust the distance of the surround speakers in the App instead.

Yup, I’ve used the TV Level slider to bring it down a bit. I’ve also tested disabling Trueplay and setting the proper distance for the surround speakers and then switching Trueplay back on. The audio volume sticks. I’ve always wondered if doing this method messes with the Trueplay for the rear speakers though.

Another thing I’ve noticed though is this volume issue may be an issue with the audio source. When I’m watching Dolby Atmos content, I don’t notice the rears being loud or distracting at all and seem more balanced. I notice the rear loudness more when listening to Multichannel PCM 5.1 audio. Not sure if this is a bug with LPCM audio or not.

Updated! Sound very good on my Sonos speakers. Hope Sonos will not change the sound again and leave it with this. Automaticly  update off, for the future.

3x One SL, 1x Ray, 1x Sub Mini and 1x Roam.

I have the Sonos Ray too, bonded with a Sub-Mini and 2 x One SL Surrounds (Trueplay tuned) in my kitchen/diner area and that setup sounds extremely good to my ears - I’m really impressed with all the audio output from that mini Home Theatre.

14.20.1 is out

I just updated to 14.20.1.

Coming from 14.20 which lowered my arc volume, weakened my front channels of the arc, overpowered my surrounds (I had to put -6 on tv) and seemed to hurt bass, 14.20.1 has fixed these issues for me.  

My surrounds now blend in perfectly, surround effects and soundstage have improved dramatically, and volume on arc and fronts are back to normal. Night mode seems to be more impactful also.  If I have one thing that I have to test more, is the center of the arc.  It seems dialogue has been dialed down at lower volumes. 

Would love to hear others impressions, but so far I am super happy.  I almost returned my arc because of 14.2.0, now Im in love with it again.

@mrtapout just updated had to turn treble down to -4 as speech sounds like people have a lisp😳

Will do truplay again tomorrow and test it more over the weekend I only use my arc for movie and TV content so cannot comment on music 

Hopefully truplay will improve it but it's not as bad as when the first clarity update happened and I had to have treble at -8

I’ve only tested movies, but interestingly I had to turn treble up to +4.  It could come down to the source, I’m playing 4k atmos movies from Vudu which as we all know isnt the best source for sound.  Havent tried uncompressed trueHD audio yet.  I havent used trueplay (waiting for my friend to come over to let me use his Iphone lol!)

I lost everything- through tv and Apple TV.

had to unplug the lot and restart.

now seems ok but a real pain.

beam 2, 2x Symfonisk & a sub- mini