Skip to main content
sonos_8991
Avid Contributor II
December 23, 2019
Question

10.6 update broke IGMP on OSX

  • December 23, 2019
  • 11 replies
  • 780 views

I have a sonos on a dedicated IOT subnet and things have been fine with both OSX and Android controllers up until the most recent update.  Now, only Android controllers work and OSX controllers are failing to see the IGMP messages.

 

While I understand that Sonos does not support cross subnet setups, it would be great if Sonos could take steps to avoid breaking this scenario for people like me who had things working fine.

 

Please unbreak OSX controllers so that IGMP works fine with them again across subnets as it did before, and as it still does for Android.

 

I’m left as a customer wondering if I can trust any future updates, which is a bad feeling. 

 

Please note that I am not requesting Sonos help with network configuration, and I understand that Sonos does not offer that, nor do I require it.   I am only asking Sonos to undo whatever broke this scenario for the last OSX update.

 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    11 replies

    Show previous replies
    inopinatus
    inopinatus
    Prominent Collaborator I
    January 23, 2020

    The real problem here is that Sonos’s release notes are fisher-price tripe, and what that says about them as a company.

     

    Contrast point. I just got an update for one (1) of the many network appliances I manage at work. It’s not even one of the big core network routers, it’s just an edge device costing the same as a Sonos 5.1 system. Nonetheless, the release notes are 132 pages long, and go into extraordinary detail about every technical change they made, irrespective of whether the configurations that they enable are supported or not.

     

    The equivalent release notes from Sonos:

    “Bug fixes”
    “Improved menu”

     

    Then it turns out they made significant changes to the network stack, DSP behaviour, voice assistant integration &c.

    Do they want to ship high-end gear to sophisticated consumers, or do they want to sell tamagotchi to schoolchildren?

    My takeaway: Sonos’s engineers think we are all idiots, and you just need to read this thread to see multiple apologists for that lousy attitude.

    Given recent events, it appears their marketing/PR people have the same haha-screw-you-suckers attitude, so I guess it’s just their entire corporate culture that sucks.

     

    uncooked meat prior to state vector collapse
    Terms & ConditionsAccessibility statement