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For the past few weeks, I've been having issues with all my Sonos speakers when using Spotify Connect.  

For example, if I've previously used another service like Apple Music or Amazon Music and then open the Spotify app and connect to a speaker, nothing plays.

I have to start Spotify playback from the Sonos app first, and only then can I connect via Spotify Connect from the Spotify app.  

This has been happening for about two weeks now.

It's really annoying because if you start directly from the Spotify app, there's no way to hear anything—it’s as if the speaker doesn’t activate. But in Spotify appears like the song is playing. 

Thanks!

Edit: In Reddit there are people with the same problem https://www.reddit.com/r/sonos/comments/1nobv3y/anyone_else_been_having_problems_with_spotify/

What did Sonos Support say, when you called in to discuss it? I can imagine things are slightly harder for them to see as much, since you’re using an ‘outside source’ to connect with, but they might be able to help. Or even Spotify’s CS might have an idea…

Best if you send a diagnostic immediately before an attempt, immediately after, and then following the success.

Well, as expected, it seems I’ll have to get in touch with Spotify support. Sigh.

I've been having this same issue for the same time period.

It used to be more problematic to stream Spotify from the Sonos app, but lately (since a Sonos update improved the app UI, perhaps?), that has worked fine and instead the Spotify app gives the “silent” playback the OP describes. 

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