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Question

Radioplayer


Hi

Since the update of the Sonos App, Radioplayer Service is nit working antymore.

 

Also the new Radioplayer app is not finding my Sonos System. 

Can you help ?

thank you

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13 replies

  • Lyricist I
  • 2 replies
  • May 12, 2024

Hello,

I have the same issue here. Since the last update of sonos app, radioplayer does not work anymore. I have the same error message as you have. I tried other radio services, but none worked.

Oddly deezer works perfectly fine.

I tried to reinstall the app, reinitialise the system, reinitialise the WiFi parameters, still the same problem.

If anyone could help...


Hi,

I also have the same issue,  which appears to be linked to the latest update. This follows problems with Amazon Music and others.  But it's OK because Sonos displays a helpful message "Oops something went wrong"

What they don't say but imply is "We're not going to help, so sort it out yourself"

SONOS  - Great products, lousy customer service. 


  • Lyricist I
  • 2 replies
  • May 15, 2024

Radioplayer ne fonctionne plus  depuis l'application sonos  depuis la dernière  mise  à jour   c'est  très embêtant  car pas beaucoup  de possibilités  de chercher  ailleurs 


  • Lyricist I
  • 2 replies
  • May 15, 2024

 


  • Lyricist I
  • 2 replies
  • May 15, 2024

Just a small workaround for some of this. I succeeded i adding Radioplay using the Old PC app - it can still be found and downloads 


  • Lyricist II
  • 4 replies
  • May 16, 2024

I too have lost access to the radioplayer application in the new release of the sonos application. 

I prefer the range of radio stations available from here and there isn't the plug of the radio application when it starts.

The url that it tries to connect to os incorrectly configured. 

When will this be resolved? 


  • Lyricist I
  • 2 replies
  • May 23, 2024

It seems that last update solved the issue. Radioplayer recovered 


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  • Prominent Collaborator I
  • 75 replies
  • June 10, 2024

I'm still missing the service.


  • Lyricist I
  • 2 replies
  • June 11, 2024

So incredibly frustrating. Cannot listen to radio on Sonos at all - either via audio or via the updated app. Useless. Spent hundreds of pounds on a system that can’t even play the radio. One of the newspapers, I think. 


  • Lyricist I
  • 1 reply
  • June 27, 2024

Hello, 
The Radioplayer service has not worked for over a month ! 
Are you finally going to do something about it? 
Or do I have to change the brand of my audio system? 

thanks in advance. 


  • Lyricist I
  • 2 replies
  • July 12, 2024

So frustrating- still not working and Sonos does nothing - they just don’t care.


JCR28
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  • Trending Lyricist I
  • 28 replies
  • September 12, 2024

The problem remains between Sonos and Radioplayer. the "recently listened to" indexes or the search for radio stations by Sonos search do not work since this calamitous update !!!!!! Always the same message "an error has occurred with Radioplayer please try again later

 

Sonos response: "There is a known issue with Radioplayer and we are actively investigating this issue, and we currently do not have an ETA for a solution."

 
 
 

JCR28
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  • Trending Lyricist I
  • 28 replies
  • November 28, 2024

Probleme résolu…..

 


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