Skip to main content

Stopping the service may affect Sonos homescreen widgets

  • 14 May 2020
  • 1 reply
  • 3206 views

Forum|alt.badge.img+2
  • Avid Contributor I
  • 3 replies

Android Galaxy S10+. App version 11.1.

The notification “Stopping the service may affect Sonos homescreen widgets” shows constantly regardless of the status of Sonos system or what actions I am taking.

I have read the post made about six months ago. Sonos rep stated they would look into it. I have turned off background process notifications but I suspect I am not seeing other notifications.

When will this be fixed?

 

 

Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Sebastien D.
Forum|alt.badge.img+11

Greetings,

 

Thanks for reaching out. We have been getting reports that other users are using the Sonos app widget on Android devices are currently receiving a notification prompt on the device stating "Stopping the service may affect Sonos homescreen widgets" when it is connected to WiFi.

 

Follow one of the workarounds below and let me know what happens:

  • Remove the widget.
  • Turn off the notification :
    • Phone or Tablet settings > Notifications > Sonos > toggle off"Background Services"
    • Phone or Tablet settings > Apps > Sonos > Notifications > toggle off"Background Services"

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings