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Question

Is Samsung Note8 compatible with Sonos Play 1?

  • February 26, 2018
  • 7 replies
  • 566 views

I just bought a Sonos Play 1 today at Best Buy. Samsung Note8 can't find the Network and I am stuck setting up the speaker. I tried an older android phone and I was able to connect. I am not going to use an old phone just to play music, is there a work around to this if Samsung Note 8 is not compatible?
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7 replies

Paulw123
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  • Virtuoso
  • 1208 replies
  • February 26, 2018
If it won't update to android 4.3, then no good for sonos :-
https://sonos.custhelp.com/app/answers/detail/a_id/127

Whats wrong with using an old phone as a controller?

Chris
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  • Lead Maestro
  • 17598 replies
  • February 26, 2018
Note 8 will run android 4.4

What version is your Note 8 running.

You said an older android would connect (you mean in setup when it asks you to connect to Sonos). Did you complete the setup with the old phone.

  • Author
  • Contributor I
  • 3 replies
  • February 26, 2018
If it won't update to android 4.3, then no good for sonos :-
https://sonos.custhelp.com/app/answers/detail/a_id/127

Whats wrong with using an old phone as a controller?

  • Author
  • Contributor I
  • 3 replies
  • February 26, 2018
I just don't want to have two phone to carry around the house.

  • Author
  • Contributor I
  • 3 replies
  • February 26, 2018
Note 8 will run android 4.4

What version is your Note 8 running.

You said an older android would connect (you mean in setup when it asks you to connect to Sonos). Did you complete the setup with the old phone.


Note 8 is Android 4.4. Sonos connected to Samsung S7 with no issue. I guess I just have to use old phone as controller.

Chris
Forum|alt.badge.img+22
  • Lead Maestro
  • 17598 replies
  • February 26, 2018
It may have some connectivity issues with your network. Go to phone settings. Tell it to forget your home WiFi. Reboot phone and router. Add back home WiFi to phone. That should clear networking issues.

Miles P
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  • Retired Sonos Staff
  • 244 replies
  • March 6, 2018
Hello mobleydcat, are you using any wireless boosters or extenders within your household? Is the Note 8 perhaps connected to a different wireless network or a guest network? This may also cause issues connecting to your Sonos system.