ZP90 update error 1101

Forum|Forum|5 years ago
December 1, 2020
2 replies
211 views

I have just connected my Zone Player back into my system after moving house 2 years ago. It says it needs an update but unable to connect to update centre. Error 1101 Is it now redundant or can I get an old update to fix it? All other players and amp working fine.

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Best answer by John B

I assume then that you have a system up and running with other devices? Is that system on S1 or S2? If this is pre-2015 (i.e. gen 1) Connect then it won’t be able to connect if your system is on S2.

However, its current software may just be too out-of-date for it to update without a bit of assistance. It sometimes helps to connect the unit by Ethernet while attempting the update. If that doesn’t work, Sonos support should be able to force an update through - you would need to call them if so.

Unless it has developed a fault, there is no reason why this unit should be unusable.

J

John BAnswer

I assume then that you have a system up and running with other devices? Is that system on S1 or S2? If this is pre-2015 (i.e. gen 1) Connect then it won’t be able to connect if your system is on S2.

However, its current software may just be too out-of-date for it to update without a bit of assistance. It sometimes helps to connect the unit by Ethernet while attempting the update. If that doesn’t work, Sonos support should be able to force an update through - you would need to call them if so.

Unless it has developed a fault, there is no reason why this unit should be unusable.

N

niggyAuthor

Contributor I

Thanks. I will call support.

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