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Contributor I
April 10, 2023
Answered

ZP90 keeps flashing white

  • April 10, 2023
  • 1 reply
  • 175 views

My ZP90 keeps flashing white and does not show up in S1 anymore.  I had run an update which completed downloading to the unit but got stuck at unit "restart" with light flashing white for a few days.  I tried plugging off and on and tried reset by holding the mute button but light just keeps flashing as soon as I plug in power.  Is there anything else I should do?  Thanks!

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Best answer by Ken_Griffiths

As you have already tried a factory reset with no success, I suspect you may have a hardware issue, but maybe contact/chat to Sonos Support Staff and see what they recommend. Here is the LINK to contact them.

1 reply

Ken_Griffiths
April 10, 2023

As you have already tried a factory reset with no success, I suspect you may have a hardware issue, but maybe contact/chat to Sonos Support Staff and see what they recommend. Here is the LINK to contact them.