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Haven Music
Contributor I
February 3, 2022
Answered

ZP120 will not register onS1 App

  • February 3, 2022
  • 3 replies
  • 170 views

I have purchased a house with a Sonos system supplied. 3 x Connect:amps ZP120. I successfully transferred 2 of them to my new account, found them on app and grouped them together and hey presto - music. When I added the indentical ZP120 it found it but will not register it. All are connected to ethernet cables. I sent a diagnostic 103616749. Not sure where to go next.

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    Best answer by Haven Music

    OK, found a blog on reset a device and followed it.  Bingo. Allowed registration and added to the play group. Awesome sound everywhere. 

    3 replies

    bockersjv
    bockersjv
    Local Superstar
    February 3, 2022

    Have you tried a factory reset of the ZP120?

     

      Haven MusicAuthor
      Contributor I
      February 3, 2022

      Can I Factory reset just 1 device ?

      Haven MusicAuthorAnswer
      Contributor I
      February 3, 2022

      OK, found a blog on reset a device and followed it.  Bingo. Allowed registration and added to the play group. Awesome sound everywhere. 

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