Trending Lyricist I

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Working great for months, I add a port and now my speakers are cutting in and out across the board

Forum|Forum|2 months ago
August 1, 2026
54 replies
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Someone please explain to me how a system that is working perfectly for months suddenly starts cutting in and out when I add a port (which I have removed).

I have three business grade wifi 7 tri-band wired access points. It is not possible it’s my wifi.

I have taking just about every other thing on the wifi off to check for that.

It streams sonos radio just fine.

I shifted my music from my NAS to my local machine to stream from there.

I switched from my FLAC library to MP3s.

I am at a loss at what else to do.

I see this happening to tons of people on a regular basis on the forums. WTF?

Best answer by jgatie

You can also turn off Sonosnet altogether. That option was in the last release.

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CQCoderAuthor

Trending Lyricist I

Things do working perfectly, until they break, most often due to a change. I strongly suspect it could be network related.

I have a fairly large house, with 9 sonos speakers. I recently added a port to my theater room and thought ‘cool it’s near my switch in there so I’ll hardwire it’.

Glad you have found the issue, back to coding now. 😁

See if you can ICMP ping and/or http get on the support review page in your ‘Topology’ section, that could be useful to identify any packet loss/latency issues, that would have shown up with your STP loop when you hardwired the Port.

That’s a great idea. I shall add it.

CQCoderAuthor

Trending Lyricist I

I’ll probably get censored or worse but sometimes things need to be said…

Why do people find it necessary to say “l have business grade” or “Enterprise” grade WiFi. That’s an incorrect statement all day long.

Wi-Fi 7(be) or whatever… is WiFi 7(be) in a home or business. It’s a standard set by the WiFi Alliance in conjunction with the IEEE. I’ll leave it to the OP to research those organizations.

My ASUS Wi-Fi 7 AiMesh frequencies (2.4Ghz, 5Ghz and 6Ghz) is the same frequencies as the WiFi 7 in a government agency. The only difference is the hardware. I will allow that a government agency may use a fourth band not available to mere mortals but for everyone else it’s SOP. BTW…No hardware is immune to network issues. So either provide more information about your network or follow @Stanley_4 ‘s and others advice to contact Sonos Tech Support.

Another pet peeve (although not mentioned in this thread) is informing people that one is an “IT Professional” (or other credentialed). Mention of such just begs the question “why are you here seeking advice”. Humility is a virtue.

Because these are designed to be managed at a business level give me easier insights into issues - it’s not about their wifi capabilities - it’s about the hardware. I have a separate central controller box they talk to. It’s absolutely relevant that these aren’t average POS third party access points. This is actually me heading off the ‘your ap’s suck’ comments. I had business grade giganet at one point at a previous house - it mattered and was relevant to any discussion about bandwidth - my packets had priority over residential (though I had it because it got me priority service in an outage - I had a guy out on Christmas day fixing my internet when they cut my cable by accident)

And sometimes I do say what I do for a living - because I want to bypass the basic ‘is your ethernet plugged in’ questions. That said, I never call myself a ‘software engineer’. I’m a coder. I think titles are stupid.

So, FWIW, I think the motivation matters.

That all said - I get it. Pet peeves are called that for a reason. I despise forums where they count replies and give people titles for it. It causes people to post and say nothing useful and instead adding noise to a discussion. Gotta get that count up. (no, this is NOT what I am saying about your post - I’m agreeing with you about pet peeves - that’s simply one of mine)

Anyway, you didn’t offend me. You make valid points.

jgatie

And ironically, it turned out to be the Ethernet being plugged in . . . 😁

CQCoderAuthor

Trending Lyricist I

And ironically, it turned out to be the Ethernet being plugged in . . . 😁

Ok that’s the funniest thing I’ve read in a while. Thank you for humbling me!!!!!!!!!!😁

CQCoderAuthor

Trending Lyricist I

Ok so I am calling this the ‘solution’.

Turn off Sonosnet.

It’s kind of insane this was the issue - any sizeable system with a hardwire is going to have it competing with the local wifi. That’s never a good idea. It shouldn’t be that hard for Sonos to determine it’s thrashing.

Anyway, maybe this helps someone else. It probably needs to be the first stop on stuttering that suddenly appears.

CQCoderAuthor

Trending Lyricist I

Wow...the comments I got when I pushed HotSonos to reddit. Not worth my time to publish it. I dunno what I was expecting. I’m going to leave it up public and open source but I think I’m done trying to get it visibility. It really has been a tremendous hassle for something that is free - just posting it without getting it moderated has been a chore. Oh well. I was going to add android/apple versions but it’s not something I need so it seems kind of pointless - the apple version requires a lot of effort. Anyway, it’s here for anyone that is interested. Have a great day!

MoPac

Headliner III

I think that’s why Sonos added the “global” turn OFF SonosNet. Very cool as it does not mess around with the 5GHz wireless signal used by soundbars for Bonding with Sub/Surround speakers.

Stanley_4

Grand Maestro

Remember how old Sonosnet is, even the v2 is ancient. V1 came out back when Sonos over Wi-Fi was not an option. The fancy 802.11g option that got Wi-Fi speed up to 6 (Mbit/s) was brand new.

2004 Sonosnet introduced

https://en.wikipedia.org/wiki/Sonos

2014 Wi-Fi options and Boost

https://www.wired.com/story/sonos-station-mode/

Smilja

I think that’s why Sonos added the “global” turn OFF SonosNet. Very cool as it does not mess around with the 5GHz wireless signal used by soundbars for Bonding with Sub/Surround speakers.

SonosNet operates exclusively on the 2.4 GHz band, but when a surround system is active, it also establishes a direct 5 GHz connection between soundbar and surrounds.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

Smilja

Ok so I am calling this the ‘solution’.

Turn off Sonosnet.

It’s kind of insane this was the issue - any sizeable system with a hardwire is going to have it competing with the local wifi. That’s never a good idea. It shouldn’t be that hard for Sonos to determine it’s thrashing.

You mentioned a switch, and if it’s not set up properly, it can cause multicast flooding.

Using Sonos with a managed switch | Sonos

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

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