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jojoanddave
Contributor I
February 19, 2023
Answered

Wired speaker not working with Sonos Amp

  • February 19, 2023
  • 8 replies
  • 248 views

One of my wired speaker connections will not work with the turntable. I have tried switching and it is the connection at the AMP as the other speaker works when I switch. Additionally, both speakers work using a digital music service (e.g. Spotify). I have done a restart and a full reboot/reconnect and the problem persists.

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Best answer by Corry P

Hi @jojoanddave 

Welcome to the Sonos Community!

This sounds like you have a faulty audio cable between the turntable and Amp - @buzz’s suggestion will help verify if it’s true.

I hope this helps.

8 replies

buzz
buzz
Grand Maestro
February 19, 2023

Have you swapped L/R at AMP’s Line-In?

Corry P
Corry PAnswer
Sonos Staff
February 21, 2023

Hi @jojoanddave 

Welcome to the Sonos Community!

This sounds like you have a faulty audio cable between the turntable and Amp - @buzz’s suggestion will help verify if it’s true.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
jojoanddaveAuthor
Contributor I
March 3, 2023

I have tried switching. It “seems” like a faulty audio cable, but then how do you explain why both speakers work when I am playing off Spotify? This is only an issue for the turntable input.

Corry P
Corry P
Sonos Staff
March 3, 2023

Hi @jojoanddave 

Spotify plays without issue because the audio cable between your turntable and your Amp is not involved. This further reinforces the idea that it is the audio cable that is faulty, and not the Amp or the speaker wires.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    Stanley_4
    Stanley_4
    Grand Maestro
    March 3, 2023

    If it isn’t thge cable it might be one of the connectors is bad.

     

    Had that happen on a different brand when the RCA cable got jerked hard and the connector no longer made good contact with the tip of the RCA jack.

    jojoanddaveAuthor
    Contributor I
    March 5, 2023

    Spotify plays without issue because the audio cable between your turntable and your Amp is not involved. This further reinforces the idea that it is the audio cable that is faulty, and not the Amp or the speaker wires.

     

    But Spoitify plays through BOTH wired speakers. For the turntable it only plays through one. So I don’t see how it can be a cable issue if both speakers work for one source but not another.

    Corry P
    Corry P
    Sonos Staff
    March 6, 2023

    Hi @jojoanddave 

    But Spoitify plays through BOTH wired speakers. For the turntable it only plays through one. So I don’t see how it can be a cable issue if both speakers work for one source but not another.

    We seem to be referring to different cables. I am referring to the cable connecting the turntable to the Amp. You seem to be referring to the cables going to each speaker.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    jojoanddaveAuthor
    Contributor I
    March 7, 2023

    Ah, understood. Let me try with different cables. Thank you!

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