Skip to main content
CascadeChris
Contributor I
October 13, 2020
Question

Will not hold volume

  • October 13, 2020
  • 1 reply
  • 99 views

Have a Sonos Beam paired to 2 Play 1 speakers and the sound will not hold beyond 15%. Last about 5 seconds before going back down.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    1 reply

    Airgetlam
    Airgetlam
    October 13, 2020

    Not 100% sure, based on the lack of information, but I’d be looking rather intently at the wifi interference FAQ.

    However, if none of the myriad solutions in that FAQ don’t match up, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

    There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

    When you speak directly to the phone folks, there are more options available beyond just the diagnostic analysis. 

    Bruce
    Terms & ConditionsAccessibility statement