Skip to main content
Dr Matt
Contributor I
May 15, 2022
Answered

WiFi speed

  • May 15, 2022
  • 11 replies
  • 1765 views

Does everyone have the same experience as I do?
We have a perfectly decent Wi-Fi service – about 32 Mb/s, but as soon as I stream anything, either via the airplay or the Sonos app or not, then the Internet crumbles to a halt. I sometimes have to switch it off just to move from one page to the next.

Surely this can’t be how it’s meant to be?!?

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by ratty

No. There’s something wrong with your network. 
If the 32Mbps is your internet service it’s pretty slow these days. If it’s your actual WiFi speed it’s decidedly lacklustre. 
I suggest you submit a Sonos system diagnostic, note the confirmation number, and contact Sonos Support. 

11 replies

Show previous replies
skullc
skullc
Prodigy III
May 18, 2022

32mbps may be slow these days but for some it is still all they can get :-(

That’s not even half mobile 5G WiFi speed using a SIM card these days - maybe you would be better off getting mobile WiFi perhaps?

I’m travelling about the UK in a camper van and able to get double that download speed over an EE mobile network connection.

Just done a Speedtest check linked to mobile WiFi and getting 70+ mbps. That costs £15 per month.

So if you can get a steady 5G mobile signal where you live, maybe look at that option instead.

 

I use 5g broadband in my house now and get 300 down and 40 up with three for 21 a month and it's unlimited 

Ditched Virgin broadband for it no regrets 

Network= livewire cpe pro 3 +eero 6 pro wireless
    Terms & ConditionsAccessibility statement