Contributor I

Why am i getting no audio from Sonos Port

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My Sonos Port is connected to my dac using coax cable. I’m practically using the port as a streamer. This is the first time in over 2 years I’ve had playback issues. Called audio store I bought it from and spoke to a friend. They both are also having the same issue. What is Sonos saying the issue is.

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Pinned Reply By Corry P

Hi @warnie7 et al

We now consider this issue fully resolved. If anyone is still experiencing problems, I recommend they get in touch with our technical support team.

Thank you for your patience.

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J

jimmys12

Lyricist I

Last week started getting LOS signal error on my Bel Canto dac and thought there was an issue with the input as I could get it to play occasionally but with the LOS error. Contacted Bel Canto and they figured it was possibly a cold solder joint on the board. Shipped the unit back to them and everything checked out ok, no issues. Then I came across this thread! I did notice I’m currently on build 72.2-39316 but not sure when it updated and just waiting to receive the dac back to test it. Hopefully the update works for me. Will post update.

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Corry PPinned

Sonos Staff

Hi @warnie7 et al

We now consider this issue fully resolved. If anyone is still experiencing problems, I recommend they get in touch with our technical support team.

Thank you for your patience.

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