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warnie7
Contributor I
March 31, 2023

Why am i getting no audio from Sonos Port

  • March 31, 2023
  • 12 replies
  • 1391 views

My Sonos Port is connected to my dac using coax cable. I’m practically using the port as a streamer. This is the first time in over 2 years I’ve had playback issues. Called audio store I bought it from and spoke to a friend. They both are also having the same issue. What is Sonos saying the issue is. 

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    Pinned Reply By Corry P

    Hi @warnie7 et al

    We now consider this issue fully resolved. If anyone is still experiencing problems, I recommend they get in touch with our technical support team. 

    Thank you for your patience.

    12 replies

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    jimmys12
    Lyricist I
    April 5, 2023

    Last week started getting LOS signal error on my Bel Canto dac and thought there was an issue with the input as I could get it to play occasionally but with the LOS error. Contacted Bel Canto and they figured it was possibly a cold solder joint on the board. Shipped the unit back to them and everything checked out ok, no issues. Then I came across this thread! I did notice I’m currently on build 72.2-39316 but not sure when it updated and just waiting to receive the dac back to test it. Hopefully the update works for me. Will post update.

    Corry P
    Corry PPinned
    Sonos Staff
    April 27, 2023

    Hi @warnie7 et al

    We now consider this issue fully resolved. If anyone is still experiencing problems, I recommend they get in touch with our technical support team. 

    Thank you for your patience.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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