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Contributor I
Sep 18, 2021 7:30 AM UTC
Answered

white light on permanently

The white light on my Play1 is on permanently. I have tried the recommended reset procedure but this has no effect. Any suggestions?

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John BAnswer
Sep 18, 2021 7:38 AM UTC

Hi. Not sure what reset you have done or why. The white light is supposed to be on permanently.  If you don’t want it on you can go into the device settings and disable the status light. 

1 reply

John BAnswer
Sep 18, 2021 7:38 AM UTC

Hi. Not sure what reset you have done or why. The white light is supposed to be on permanently.  If you don’t want it on you can go into the device settings and disable the status light. 

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