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Contributor I
April 18, 2021
Answered

‘we can’t connect to Sonos’

  • April 18, 2021
  • 11 replies
  • 135 views

Recently I am repeatedly getting the cannot find your Sonas system. I follow the instructions to press a button on the nearest speaker, the app says connected, I press done and it returns to ‘cannot find your system’ message! I have not changed my router, I have tried turning it off and on again and whilst this restores the connection, it quickly drops out again. I have 2 x 3’s, 2x 1’s and a Play, none of them are hardwired and have always worked perfectly. I use an iPhone and an iPad as controller. 
Any ideas, anyone?

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Best answer by ClausN

Okay, BT routers are known to mess up Sonos. There are several threads in this forum.

 

11 replies

April 18, 2021

Then follow the advise given by Sonos in the link I provided earlier.