Skip to main content
Contributor I
Apr 18, 2021 10:31 AM UTC
Answered

‘we can’t connect to Sonos’

Recently I am repeatedly getting the cannot find your Sonas system. I follow the instructions to press a button on the nearest speaker, the app says connected, I press done and it returns to ‘cannot find your system’ message! I have not changed my router, I have tried turning it off and on again and whilst this restores the connection, it quickly drops out again. I have 2 x 3’s, 2x 1’s and a Play, none of them are hardwired and have always worked perfectly. I use an iPhone and an iPad as controller. 
Any ideas, anyone?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
ClausNAnswer
Apr 18, 2021 4:49 PM UTC

Okay, BT routers are known to mess up Sonos. There are several threads in this forum.

 

11 replies

Apr 18, 2021 5:42 PM UTC

Then follow the advise given by Sonos in the link I provided earlier.

Translate