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Vader75
Contributor I
Dec 9, 2021 8:50 PM UTC

verizon fios and sonos. no sound

I am not getting any sound from my speakers through Sonos when watching Verizon cable. How do I get sound?

 

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    3 replies

    GuitarSuperstar
    Lead Maestro
    Dec 9, 2021 9:01 PM UTC

    We need more information to assist you.

    Are you referring to a Sonos Arc + Sub + One SLs as surrounds? Do you get any audio from the Arc from any source from the TV? Do you hear audio when streaming music from the Sonos app? What model TV do you own? Is the Arc connected via HDMI ARC or optical? What specific model is your cable box?

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    "Receive with simplicity everything that happens to you." - Rashi
      Eliss
      Lyricist I
      Feb 27, 2022 10:15 PM UTC

      I have Fios, a Samsung Series 8 TV, and a playbar.

      am routinely finding that I get no sound when turning on TV. I have to reboot Fios box and the sound starts working. Cannot figure out why.

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      GuitarSuperstar
      Lead Maestro
      Feb 27, 2022 11:33 PM UTC

      I have Fios, a Samsung Series 8 TV, and a playbar.

      am routinely finding that I get no sound when turning on TV. I have to reboot Fios box and the sound starts working. Cannot figure out why.

      Do you have TV Autoplay enabled under the Playbar’s settings in the Sonos app?

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      "Receive with simplicity everything that happens to you." - Rashi
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