Contributor I

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Using the Sonos system

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I can not get Sonos to work from my computor as it had always done before?

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Corry PAnswer

Sonos Staff

Hi @pmacess

Welcome to the Sonos Community!

I think the other users here are asking about your setup because the only speakers you have listed in your profile are incapable of playing PC audio by themselves. Therefore, in order to assist you, they need to know the details of all the Sonos products that you have, so they can get a clear picture of what was working for you before.

Due to data protection, I can’t mention what you have before you do, so please do clear things up for the others, but as Play:1s cannot play PC audio, you must have your PC connected to a third, as yet unmentioned, Sonos device, no? Then the audio played from it through your Play:1 speakers. This unmentioned device is currently offline, however - does it have a solid white light? If not, please ensure it is plugged into power. If it does have a white light, please try rebooting it by removing power for a moment.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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Corry PAnswer

Sonos Staff

Hi @pmacess

Welcome to the Sonos Community!

I think the other users here are asking about your setup because the only speakers you have listed in your profile are incapable of playing PC audio by themselves. Therefore, in order to assist you, they need to know the details of all the Sonos products that you have, so they can get a clear picture of what was working for you before.

Due to data protection, I can’t mention what you have before you do, so please do clear things up for the others, but as Play:1s cannot play PC audio, you must have your PC connected to a third, as yet unmentioned, Sonos device, no? Then the audio played from it through your Play:1 speakers. This unmentioned device is currently offline, however - does it have a solid white light? If not, please ensure it is plugged into power. If it does have a white light, please try rebooting it by removing power for a moment.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

I

Ian_S

Prodigy III

If I had to guess, I’d be assuming that @pmacess has their music on their PC and had used the Sonos Desktop Controller to setup the Sonos HTTP service? If that’s the case they’re going to need someone to guide them through the confusing non-working options that still remain, and to make sure that their music doesn’t reside on something like OneDrive before setting up a new network share from their PC and reconfiguring Sonos to access it.

Given that Sonos knew they were going to drop support, and previously thought that setting up sharing music from a PC/Mac warranted creating dedicated software to do this, I do find it somewhat unbelievable that the corporate answer to turning that off is effectively to do nothing and let users struggle to figure out what they should be doing… Why not replace the broken wizards with one that automates setting up a network share safely & securely?

Corry P

Sonos Staff

Hi @Ian_S

Ah - I didn’t read it like that due to this thread being in the Sonos Products as PC Speakers section, but I see that could indeed be the case.

@pmacess - are you trying to play audio that your PC creates on your Sonos system, or are you trying play music that is stored on your PC on your Sonos system (Music Library)?

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

P

pmacessAuthor

Contributor I

Thank you, I will need to look at all that I have received and then get back to you.

Thank you for now!

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