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Renowned Enthusiast I
March 6, 2020
Answered

Usage/Data weekly / YTD summaries no longer displaying

  • March 6, 2020
  • 35 replies
  • 1558 views

Strangely, my activity(usage)  weekly / YTD log showing hours used by speakers/ groupings seems to be no longer available.. perhaps it's and I've forgotten from which menu button to find it ... but I don't think so..

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    Best answer by Ryan S

    Hi IJN, I believe what you’re remembering wasn’t in app, but on Sonos.com 

    We recently removed the My Data section of My Account as a result of some behind-the-scenes changes to our data sources. My Data was a way to visualize your home listening habits, such as how many hours of music per week, or most popular Rooms for listening. We haven't made any changes to what data we do or do not collect, this was purely a technical change that necessitated the removal of My Data. We're always looking for ways to help you get the most out of your listening experience in the future, so I’ll pass along your interest in seeing the feature returned at some time.

    35 replies

    Lyricist I
    January 14, 2021

    +1 for this feature back. I really enjoyed looking at the data. Also since WFH I am interested in seeing the workout it is getting. Like we are talking 10-16 hours a day would be my best guess.

    Lyricist I
    April 2, 2021

    Yes. Agree with all these posts. This was a really great, interesting, valuable and insightful feature that I thoroughly enjoyed and was highly disappointed when it was just randomly taken away.

    Aren’t premium and forward thinking companies supposed to build on existing services &/or add new ones, not pull unique and beloved ones with no explanation and replacement?

    Airgetlam
    April 2, 2021

    One might see the potential of laws regarding privacy making features such as this untenable, in some jurisdictions. And Sonos, having software common across all products and locations would choose to just pull the feature, rather than expend the effort to maintain individual clients for individual countries.

    Bruce
    Lyricist I
    April 2, 2021

    One might see the potential of laws regarding privacy making features such as this untenable, in some jurisdictions. And Sonos, having software common across all products and locations would choose to just pull the feature, rather than expend the effort to maintain individual clients for individual countries.

    It’s possible I suppose. However, as mentioned previously in this thread, I understand that Sonos give you the ability to choose whether this information is collected (or not) and if you are ok with it then they are a. Still collecting it anyway and b. Were only presenting it back to you for individual and personal consumption. Therefore, I’m not sure this would apply in the manner you suggest but I appreciate that data privacy and data sovereignty laws are an international minefield.

    Airgetlam
    April 2, 2021

    Sure, I’m on board with that concept. I’m not sure (and that’s not rhetorical, I honestly have no idea) if the law(s) cares about whether or not you’ve given permission. I can see, theoretically, lawyers saying “it’s too muddy in that area, better to just stop completely, rather than have to potentially have a lawsuit in each jurisdiction”.

    But that’s just me. I really don’t know.

    And, I suspect, the data wasn’t completely and always valid, and it was sucking up way too much engineering time to figure out why, so if/when the lawyers may have said “stop”, it was a relief on some group of people. Pure conjecture, though. 

    But I don’t expect to see it return, in the current climate. 

    Bruce