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Renowned Enthusiast I
Mar 6, 2020 4:34 PM UTC
Answered

Usage/Data weekly / YTD summaries no longer displaying

Strangely, my activity(usage)  weekly / YTD log showing hours used by speakers/ groupings seems to be no longer available.. perhaps it's and I've forgotten from which menu button to find it ... but I don't think so..

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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Mar 6, 2020 5:58 PM UTC

    Hi IJN, I believe what you’re remembering wasn’t in app, but on Sonos.com 

    We recently removed the My Data section of My Account as a result of some behind-the-scenes changes to our data sources. My Data was a way to visualize your home listening habits, such as how many hours of music per week, or most popular Rooms for listening. We haven't made any changes to what data we do or do not collect, this was purely a technical change that necessitated the removal of My Data. We're always looking for ways to help you get the most out of your listening experience in the future, so I’ll pass along your interest in seeing the feature returned at some time.

    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

    35 replies

    Contributor I
    Apr 5, 2020 12:51 PM UTC

    if you’re still collecting the data then we should have access to it. It was a good feature and maybe you shouldn’t do stuff to convince sonos owners they are in a declining ecosystem they should move away from.

     

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    Lyricist I
    Apr 8, 2020 1:58 AM UTC

    I would like this feature back as well. It was interesting to see the sources I was using most and where in my home I was using the speakers. 

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    Lyricist I
    Apr 8, 2020 3:42 PM UTC

    Please bring the “My Data” Page back! I liked it to see how I listen to music / TV in my rooms. Please Bring it back online!!!

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    Lyricist I
    Apr 8, 2020 5:25 PM UTC

    I just went to try and see what my Sonos usage looked like since I went into Shelter in Place/WFH, so I’d like to add to the collective cry of “please can we have that back” or maybe have it exposed via developer APIs?

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    Lyricist III
    Apr 9, 2020 7:21 PM UTC

    I am going to jump in and echo this request to bring that page back.

    Having usage data available is incredibly interesting and also important to help me convince my wife to buy more gear!

    Bring it back!

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    Lyricist I
    Apr 12, 2020 10:12 PM UTC

    +1 to bring back the "My Data" dashboard please... It's the only reason I chose to share the data. Without this  feature I might as well disable it and add Sonos to my pi-hole blacklist!

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    Lyricist I
    Apr 14, 2020 8:59 AM UTC

    Just spent nearly hour trying to find overview of my Sonos usage …

    Definitely would be appreciated to have it back available.

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    Contributor I
    Apr 22, 2020 11:17 AM UTC

    Would like the “My Data” feature back as well please ……..

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    Lyricist I
    May 2, 2020 1:43 PM UTC

    I thought I was stupid not to find the data anylysis on sonos.com and finally found this post…

    Please get the usage data analysis back...

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    The Equaliser
    Lyricist I
    May 8, 2020 11:39 AM UTC

    Yes, count me in to the list of users who want access to their usage data. Under EU law I think we have a right to all the personal data you hold.

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