Unable to reconnect Sonos 1

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Hi there.

From some reason, my Sonos 1 pair needed to be reconfigured.
I tried that several times, with no resolution.

After unplugging all speakers (3 Sonos 1) and my internet router and restart the Sonos app, I noticed that one of my speaker isnt recognized by the app.

I tried to add it as a new product and the app cannot see it

I did factory reset and that didnt help

Right now, I have a green light on that speaker, but the Sonos App cant find it.

Please help…

Thank you

Ron

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R

RonEdenAnswer

Avid Contributor I

Hi all.

Thank you for your proposals.

I managed to do a proper factory reset (need to unplug and re-plug the power cord, while pressing the infinity button) and was able to add it and sync it thereafter.

Ron

AjTrek1

Try bringing the speaker closer to your router or trying setting it via Ethernet wired to a LAN port on your router.

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Nick2319

Avid Contributor III

When I started adding to my Sonos System with my iPhone the speaker could not be found. After a number of attempts and the messages telling me there was some interference I took off my Apple Watch and hey presto, from that moment no problem adding to Sonos. Might seem crazy, not saying it’s the answer, just observation which I use when connecting speakers with Sonos.

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RonEdenAuthorAnswer

Avid Contributor I

Hi all.

Thank you for your proposals.

I managed to do a proper factory reset (need to unplug and re-plug the power cord, while pressing the infinity button) and was able to add it and sync it thereafter.

Ron

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