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Contributor II
Apr 25, 2022 9:44 PM UTC
Answered

Unable to play M4a files (AAC Audio file), however they play fine in iTunes. Tracks are skipped until MP3 file is found.

Unable to play M4a files (AAC Audio file), however they play fine in iTunes. Tracks are skipped until MP3 file is found that will then play fine. please help 🙏

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Airgetlam
AirgetlamAnswer
Apr 25, 2022 9:53 PM UTC

Have you checked the supported audio formats FAQ? More specifically, do you know what bitrate these files are in?

Bruce

2 replies

Lead Maestro
Apr 25, 2022 9:52 PM UTC

Make sure the audio files have a sample rate of 48kHz or less and a bitrate of 320kbps or less.

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"Receive with simplicity everything that happens to you." - Rashi
Airgetlam
AirgetlamAnswer
Apr 25, 2022 9:53 PM UTC

Have you checked the supported audio formats FAQ? More specifically, do you know what bitrate these files are in?

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Bruce