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Contributor I
January 3, 2021
Answered

Unable to browse Bandcamp in Sonos

  • January 3, 2021
  • 7 replies
  • 1132 views

I am unable to view any purchased content from my Bandcamp account. I completed the authorisation and Bandcamp appears in Sonos but says 'no selection available' when I select any of the categories. I have submitted a diagnostic report - 1320941429

 

 

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Best answer by Ken_Griffiths

Have you tried reauthorising the Bandcamp service in "Settings/Services & Voice” in the Sonos App just to see if that fixes the issue?

7 replies

Ken_Griffiths
January 3, 2021

Have you tried reauthorising the Bandcamp service in "Settings/Services & Voice” in the Sonos App just to see if that fixes the issue?

Contributor I
January 3, 2021

Yes, I have tried that and deleted and set up again but neither resolved the issue.

Lyricist II
February 13, 2021

Same issue here. Any solutions yet?

Lead Maestro
February 13, 2021

@Macdalor After you try removing Bandcamp from your music services and re-adding it, try resetting the Sonos app under App Preferences and close and restart the app.

"Receive with simplicity everything that happens to you." - Rashi
Lyricist II
February 14, 2021

Thank you @GuitarSuperstar but all is still empty after trying all this out…

Any other options?

Lead Maestro
February 14, 2021

Have you restarted your phone or rebooted your router?

"Receive with simplicity everything that happens to you." - Rashi
Lyricist II
February 14, 2021

yes indeed, restarted phone, computer which I also tried this from, and fully reset the router...