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Contributor I
Jan 3, 2021 12:26 PM UTC
Answered

Unable to browse Bandcamp in Sonos

I am unable to view any purchased content from my Bandcamp account. I completed the authorisation and Bandcamp appears in Sonos but says 'no selection available' when I select any of the categories. I have submitted a diagnostic report - 1320941429

 

 

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Ken_Griffiths
Jan 3, 2021 12:35 PM UTC

Have you tried reauthorising the Bandcamp service in "Settings/Services & Voice” in the Sonos App just to see if that fixes the issue?

7 replies

Ken_Griffiths
Jan 3, 2021 12:35 PM UTC

Have you tried reauthorising the Bandcamp service in "Settings/Services & Voice” in the Sonos App just to see if that fixes the issue?

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Contributor I
Jan 3, 2021 5:06 PM UTC

Yes, I have tried that and deleted and set up again but neither resolved the issue.

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Lyricist II
Feb 13, 2021 7:47 AM UTC

Same issue here. Any solutions yet?

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Lead Maestro
Feb 13, 2021 7:57 AM UTC

@Macdalor After you try removing Bandcamp from your music services and re-adding it, try resetting the Sonos app under App Preferences and close and restart the app.

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"Receive with simplicity everything that happens to you." - Rashi
Lyricist II
Feb 14, 2021 8:58 AM UTC

Thank you @GuitarSuperstar but all is still empty after trying all this out…

Any other options?

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Lead Maestro
Feb 14, 2021 9:10 AM UTC

Have you restarted your phone or rebooted your router?

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"Receive with simplicity everything that happens to you." - Rashi
Lyricist II
Feb 14, 2021 9:15 AM UTC

yes indeed, restarted phone, computer which I also tried this from, and fully reset the router...

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