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Contributor I
March 8, 2020
Answered

Unable to add songs to queue in Spotify

  • March 8, 2020
  • 11 replies
  • 4135 views

My sonos app is not able to connect with spotify and it says “unable add songs to queue.”

In addition, my speakers and amp keep getting disconnected (i.e. I don’t see them on my app.) I don’t want to keep unplugging and replugging in my amps. 

 

Rupali

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    Best answer by Airgetlam

    It could be wifi interference, or it might possibly be a duplicate IP address issue. If the information in the FAQ doesn’t fix it, try unplugging all of your Sonos devices, then, while they’re powered down, reboot your router. Give the router a couple of minutes to come back up, then plug your Sonos devices back in.

    Do not do any factory resets.

    11 replies

    Lyricist I
    February 11, 2021

    I have a library of almost 4,000 songs and think I found a solution. I had a Spotify Playlist of all my liked songs. In the Sonos app, i used the option to take that Playlist and "Make a Sonos Playlist". Now that it's a Sonos Playlist vs a Spotify Playlist, I no longer receive that error message. Give it a shot.