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NanaJules
Contributor I
Mar 17, 2023 8:16 PM UTC
Answered

Trying create Spotify Playlist that includes tracks from my computer on Gen1 Amp

Hi, I’m wanting to create a few party playlists that will include both Spotify tracks and tracks that I have on my Mac. However when I add the tracks to the Your Library section of Spotify and try to play them, they are greyed out.

I have tried playing through Spotify and selecting my Sonos Room and get “track can’t be played at this time” and also tried playing through Sonos App and selecting Your Library, then the playlist - but any tracks that are computer based are greyed out.

My question is, if I were to upgrade to the new Gen 2 Connect Amp would this issue be solved?

Thanks!

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106rallye
106rallyeAnswer
Mar 20, 2023 6:09 AM UTC

You could make a Sonos playlist combining songs from both sources. Only problem would be your internet problem. What’s that about?

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9 replies

Ken_Griffiths
Ken_Griffiths
Mar 17, 2023 9:37 PM UTC

As you’re using the S1 App, any library share requires SMBv1 sharing protocol or the library can be shared from the MAC using the http protocol. See if these support links assist you to resolve the issue with all the tracks available locally on your MAC (note MAC must be on/connected to the network for their playback, obviously, and not restricted by DRM)…

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

https://support.sonos.com/en-us/article/supported-audio-formats-for-sonos-music-library

https://support.sonos.com/en-us/article/update-your-sonos-music-library

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NanaJulesAuthor
Contributor I
Mar 20, 2023 1:08 AM UTC

Thanks, I can access my computer based files through Sonos, but when I try and play them through Spotify they are greyed out.
I’m putting a mix of Spotify and my old songs together in a playlist, which I then want to download to play on the party day, as my Sonos quite regularly stops for 20-30 seconds while playing over the internet.

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Ken_Griffiths
Ken_Griffiths
Mar 20, 2023 5:28 AM UTC

Have you uploaded your own tracks to Spotify to play them through the Spotify App? See this link to upload your music to Spotify:

https://www.tomsguide.com/how-to/how-to-upload-music-to-spotify

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106rallye
106rallyeAnswer
Mar 20, 2023 6:09 AM UTC

You could make a Sonos playlist combining songs from both sources. Only problem would be your internet problem. What’s that about?

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    NanaJulesAuthor
    Contributor I
    Mar 21, 2023 10:55 PM UTC

    Yes, the Sonos playlist is the best option, but the dropping out is really painful. I have tried both WiFi and hardwired - makes no difference. I also play the TV sound through Sonos and this DOESN’T drop out, so I am stumped!

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    christas
    Lyricist I
    Mar 22, 2023 7:43 AM UTC

    Try a Sonos playlist combining songs from both sources.

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    106rallye
    106rallye
    Mar 22, 2023 10:10 AM UTC

    It looks like you have wifi problems then. Can you tell us more about your network?

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    NanaJulesAuthor
    Contributor I
    Mar 22, 2023 7:56 PM UTC

    I’m not using WiFi for the Sonos currently, I’m on a fibre network with an ethernet cable connecting directly from the modem to the Sonos. I keep wondering if its the actual service that keeps dropping out as I live rurally, but I don’t have the same issue when watching any streamed tv, so I don’t understand whats happening!

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    106rallye
    106rallye
    Mar 23, 2023 1:15 PM UTC

    You could make a diagnostic shortly after this happens and call Sonos if they can see what’s wrong.

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