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Contributor I
October 15, 2020
Question

trueplay setting not available but previously tuned

  • October 15, 2020
  • 2 replies
  • 308 views

I recently moved my speakers but no longer have an ios device to turn off trueplay, which was set up previously. I do not see the option anymore to toggle trueplay. Is there anything I can do?

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2 replies

bockersjv
Local Superstar
October 15, 2020

What device are you using? Trueplay can only be performed on iOS devices and i think only from iOS 12 onwards.

ratty
October 15, 2020

On renaming a Trueplay-tuned ‘room’ the controller prompts to ask whether the user moved the speakers. Answering “yes” causes the previous Trueplay tuning to be erased. On Android controllers this means the Trueplay option in room settings disappears.

Substantive changes, such as bonding/unbonding a stereo pair or Sub, or adding/removing home theatre satellites, obviously have the same effect.