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Mar 3, 2021 1:48 PM UTC

Trueplay calibration impossible, why ?

Hi,

Since one year, I cannot calibrate my 2 speakers Sonos One with my iPhone. The Sonos app tells me that there is extraneous noise even though there is none in my house. I deactivated the bluetooth, unplugged the refrigerator ... Nothing works! Can anybody help me ? Thank you !
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4 replies

Lead Maestro
Mar 3, 2021 1:51 PM UTC

Do you have a case on your phone? If so, have you tried TruePlay tuning with the case removed?

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"Receive with simplicity everything that happens to you." - Rashi
Mar 3, 2021 1:52 PM UTC

Yes I did it too ! 

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Lead Maestro
Mar 3, 2021 1:59 PM UTC

Do you have another iOS device or one you could borrow from a friend or relative? You only need to perform TruePlay tuning once.

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"Receive with simplicity everything that happens to you." - Rashi
Mar 3, 2021 3:39 PM UTC

I’ll try but I don’t think the problem is with my phone...

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