Skip to main content
AlexisG
Contributor I
January 5, 2021
Answered

Trouble with Spotify

  • January 5, 2021
  • 4 replies
  • 734 views

Hello everyone !

New member here. Happy New Year.

 

I was wondering if some of you are experiencing trouble with Spotify right now.

Everything was working fine playing Spotify from my Sonos but now it’ not working anymore.

Spotify is working on my phone with my domestic Wifi but I can’t put the sound on my Sonos system.

Same problem if I try directly from the Sonos app.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by Simon B

    Hi there @AlexisG, Thanks for reaching out, and welcome to the community. Sorry to hear about this issue on Spotify. We are currently having a service outage for Spotify right now. We are coordinating with our team to have it fixed as soon as possible. You may check the status of the Music Service outage at status.sonos.com. 

    If you have any questions or run into any other issues, please do not hesitate to contact us. We are always happy to assist you.

    4 replies

    AlexisGAuthor
    Contributor I
    January 5, 2021

    I have this error message...

     

    Simon B
    Simon BAnswer
    Retired Sonos Staff
    January 5, 2021

    Hi there @AlexisG, Thanks for reaching out, and welcome to the community. Sorry to hear about this issue on Spotify. We are currently having a service outage for Spotify right now. We are coordinating with our team to have it fixed as soon as possible. You may check the status of the Music Service outage at status.sonos.com. 

    If you have any questions or run into any other issues, please do not hesitate to contact us. We are always happy to assist you.

    Help others find useful content by clicking the like button and selecting the best answer to your question
      AlexisGAuthor
      Contributor I
      January 5, 2021

      Thank you for your answer @Simon B !

      I didn’t know about this status page, that’s a great thing for communication purposes. I’ve add it to my favourites.

      Simon B
      Simon B
      Retired Sonos Staff
      January 5, 2021

      Hello there @AlexisG, thanks for the quick reply. I’m glad to help. If you have any questions or run into any other issues, please do not hesitate to contact us. We are always happy to assist you.

      Help others find useful content by clicking the like button and selecting the best answer to your question
      Terms & ConditionsAccessibility statement