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Kos
Enthusiast II
March 30, 2022
Answered

Trouble connecting Boost to Ubiquiti EdgeSwitch ES-10XP

  • March 30, 2022
  • 16 replies
  • 276 views

...is that to be expected…? Boost will connect to my router but not my switch? Also, ethernet light is orange, not green, on the back of the switch when inserting ethernet cable from Boost indicating something is wrong…? Some important settings in the switch maybe…?

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Best answer by ratty

Does the wire to the One simply run back to the same switch? If so you could move it to the Boost’s second Ethernet port. That way there’d be only a single Sonos device wired into the main network. Note however that if the One is via a secondary switch in the remote location then the above will restrict the connection for everything else on that switch to 100Mbps.

16 replies

Ralpfocus
Prodigy III
March 30, 2022

I am sure someone much more network knowledgeable will be along soon but in the meantime
Your switch is a managed one and will probably need to have the STP (spanning tree protocol) enabled as this is a requirement for Sonos

The orange light may well be an indication that the connection speed is 100Mb rather than 1Gb, which is correct the boost only has a 10/100 Mb network card.

 

    ratty
    ratty
    March 30, 2022

    The switch may need to be told that there’s an STP-active device connected. Some will block the port by default if they detect STP traffic.

    By the way, assuming the Boost is the only wired Sonos device the actual STP handling in the switch itself doesn’t matter. It’s when there are multiple wired Sonos components across the switch that this becomes an issue.

      KosAuthor
      Enthusiast II
      March 30, 2022

      The switch may need to be told that there’s an STP-active device connected. Some will block the port by default if they detect STP traffic.

      By the way, assuming the Boost is the only wired Sonos device the actual STP handling in the switch itself doesn’t matter. It’s when there are multiple wired Sonos components across the switch that this becomes an issue.

      I have a Boost and an One wired…. maybe this is the problem then … ? If I get an unmanaged switch would the problem go away…?

      Kos
      ratty
      ratty
      March 30, 2022

      Why do you need the Boost as well as the wired One? Are they in completely different locations? The wired One already acts the same as the Boost, in terms of setting up SonosNet.

      KosAuthor
      Enthusiast II
      March 30, 2022

      Why do you need the Boost as well as the wired One? Are they in completely different locations? The wired One already acts the same as the Boost, in terms of setting up SonosNet.

      Big house, different locations. System is not working well with units coming on and off. Sonos in Denmark tells me my 12 units needs two of them wired to work better….

      Kos
      ratty
      rattyAnswer
      March 30, 2022

      Does the wire to the One simply run back to the same switch? If so you could move it to the Boost’s second Ethernet port. That way there’d be only a single Sonos device wired into the main network. Note however that if the One is via a secondary switch in the remote location then the above will restrict the connection for everything else on that switch to 100Mbps.

        KosAuthor
        Enthusiast II
        March 30, 2022

        Does the wire to the One simply run back to the same switch? If so you could move it to the Boost’s second Ethernet port. That way there’s be only a single Sonos device wired into the main network. Note however that if the One is via a secondary switch in the remote location then the above will restrict the connection for everything else on that switch to 100Mbps.

        Interesting - I will try that - thanks!!

        Kos
        KosAuthor
        Enthusiast II
        March 31, 2022

        Does the wire to the One simply run back to the same switch? If so you could move it to the Boost’s second Ethernet port. That way there’d be only a single Sonos device wired into the main network. Note however that if the One is via a secondary switch in the remote location then the above will restrict the connection for everything else on that switch to 100Mbps.

        It seems to be working well now - thanks! Is there any way for myself to check if my Sonos units are now divided between the two wired units? An URL…?

        Kos
        ratty
        ratty
        March 31, 2022

        Visit http://x.x.x.x:1400/support/review where x.x.x.x is the IP of a player, not the Boost. Open the Network Matrix. Coloured cells in the body of the matrix indicate active mesh connections. Post a screenshot if you'd like comment. 

        KosAuthor
        Enthusiast II
        March 31, 2022

        Visit http://x.x.x.x:1400/support/review where x.x.x.x is the IP of a player, not the Boost. Open the Network Matrix. Coloured cells in the body of the matrix indicate active mesh connections. Post a screenshot if you'd like comment. 

        THANKS! I will do this later and return with a screenshot!

        Kos
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