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zzbxf
Contributor I
February 9, 2024
Answered

There is no sound when my sonos ray is connected to the desktop

  • February 9, 2024
  • 7 replies
  • 477 views
I connected my sonos ray to my motherboard using an adapter. The device can be displayed in my sound settings, and everything tested is normal, and the sound card driver is also the latest version, but there is no sound from the speaker. Why?
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    Best answer by Ken_Griffiths

    What adapter are you using and what audio format are you sending out to the Ray? Try Stereo PCM.

    These are the supported Home Theatre audio inputs supported by the Sonos Ray…

    • Stereo PCM
    • Dolby Digital (not DD+ or Atmos)
    • DTS (S2 App setup only)

    7 replies

    Ken_Griffiths
    Ken_GriffithsAnswer
    February 10, 2024

    What adapter are you using and what audio format are you sending out to the Ray? Try Stereo PCM.

    These are the supported Home Theatre audio inputs supported by the Sonos Ray…

    • Stereo PCM
    • Dolby Digital (not DD+ or Atmos)
    • DTS (S2 App setup only)
    zzbxfAuthor
    Contributor I
    February 10, 2024

    What adapter are you using and what audio format are you sending out to the Ray? Try Stereo PCM.

    These are the supported Home Theatre audio inputs supported by the Sonos Ray…

    • Stereo PCM
    • Dolby Digital (not DD+ or Atmos)
    • DTS (S2 App setup only)
    I have used both Stereo PCM and Dolby Digital adapters, and both devices can be displayed, but there is no sound.
    Ken_Griffiths
    Ken_Griffiths
    February 10, 2024

    What audio adapters are you using make/model etc? What is the connection on the sound card?

    jgatie
    jgatie
    February 10, 2024

    It's almost certain the adapter isn't sending an ARC signal.  

    zzbxfAuthor
    Contributor I
    February 10, 2024

    It's almost certain the adapter isn't sending an ARC signal.  

    what should i do

    zzbxfAuthor
    Contributor I
    February 10, 2024

    What audio adapters are you using make/model etc? What is the connection on the sound card?

    I randomly bought an adapter on Amazon. I tried it with HDMI, audio cable and USB, and they all showed the device. I also tried all the frequencies, but there was no sound.
    106rallye
    106rallye
    February 10, 2024

    You’ve been asked twice what adapter up you are using. Without that info there probably is no further help to give.

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