Tests For New Mesh Router

Hi @JackInBrooklyn, apologies for the late reply, I’ve been out of the “office" for a little bit :)

From the diagnostic while set up on the Eero WiFi (788605658), there is a little bit of increased interference, likely just as a result of more devices using the same wireless channel compared to the SonosNet setup.

Regarding the SonosNet diagnostic (51776024), it looks like the Office (R) speaker that we removed the Ethernet cable from is taking a wireless root bridge role which is not ideal, though the transmission queues have since disappeared.

It might be worth rebooting each Sonos device, starting with the wired unit, and working your way out from there, to re-establish the mesh and properly assign Root Bridge to the wired speaker. As mentioned by Airgetlam as well, we’d recommend only wiring a single unit to the main node of the Eero, rather than any of the secondary nodes :)

Just to be clear, you are suggesting that I

• Use SonosNet
• Wire only 1 Office speaker to the router (does it matter which one?)
• Unplug all Sonos speakers and then power on the one connected to the router followed by each other speaker starting with the one closest to the office.

That’s exactly correct, yes :)

Let us know if you have any issues after taking those steps, and feel free to send a further diagnostic for comparison!

[Mod edit, need coffee: As mentioned by John B, generally it is best to use the left speaker for your wired connection]

Best to use the left speaker in a pair for network and line in connections, as it acts as the co-ordinator for the pair.

I (finally) unplugged all speakers and plugged them in one at a time from Office on down. Router is wired to Office(L). All speakers are now on SonosNet.

Here are diags: 423693921

Thank you,

John

Hi @JackInBrooklyn, thanks for sending that over!

Looks like the Dining Room speaker is still connecting via the WiFi, however you should be able to sort that by swapping the SonosNet Channel (Settings > System > Network > SonosNet Channel) from 11, to 1, and then back to 11, leaving about 30 seconds in between channel changes.

Let us know if you have any playback issues :)

Ah...that’s a cool trick.  I had that trouble with 4 or 5 other speakers that were stuck in the Wifi mode and I did a factory reset on them to get them back on Sonos Net.  The DR was the last one I reconnected (I actually thought I had reset that one, too, but maybe I didn’t) and I neglected to check to see if it was on Sonos Net or Wifi.

Anyway, your trick worked.  I’ll monitor the performance and let you know.

Thanks for the help.