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Contributor I
February 4, 2021
Answered

Sub not doing anything

  • February 4, 2021
  • 2 replies
  • 255 views

My sub disappeared from my system so I switch it off and back in and it connected right away but the sub, although connected, isn’t working. I tried switching it off and on and disconnecting then reconnecting it but still, the play bar works fine but sounds crap without the sub

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Best answer by GuitarSuperstar

Try removing the Sub from the Playbar in the Sonos app, then unplugging the Sub from power for a minute or two. Then plug the Sub back in and reconnect the Sub to the Playbar in the app.

If that fails, try resetting your Sub by following these instructions and reconnecting it: https://support.sonos.com/s/article/1096?language=en_US

2 replies

Satcho67Author
Contributor I
February 4, 2021

That is supposed to read “The playbar disappeared”

Lead Maestro
February 4, 2021

Try removing the Sub from the Playbar in the Sonos app, then unplugging the Sub from power for a minute or two. Then plug the Sub back in and reconnect the Sub to the Playbar in the app.

If that fails, try resetting your Sub by following these instructions and reconnecting it: https://support.sonos.com/s/article/1096?language=en_US

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