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Garysmith81
Contributor I
Jun 26, 2024 5:32 AM UTC
Question

Sub Gen 1

Hello Sonos,

 

I have a Gen 1 Sub that has suddenly atopped working. The issue is power. There doesn’t seem to be any power getting to it. I purchased a new plug/power lead to make sure it wasn’t a problem with the power lead but the sub still isn’t receiving power by the looks of it.


Is there any support you can provide for this? 

 

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    2 replies

    Stanley_4
    Stanley_4
    Grand Maestro
    Jun 26, 2024 9:16 AM UTC

    This is a user to user forum with limited Sonos presence, you should call Sonos support and discuss your options, they can often assist you in getting a replacement at a good price.

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    Garysmith81Author
    Contributor I
    Jun 26, 2024 9:20 AM UTC

    Thanks very much Stanley. I’ll do that. 

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