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Ajit G.
Contributor I
September 20, 2024

sub connecting but not working

  • September 20, 2024
  • 1 reply
  • 43 views

Sub connecting to wifi, but not working

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1 reply

Airgetlam
Airgetlam
September 20, 2024

Couple of suggestions. First, reboot (power cycle) both the Sub, and the speaker it is bonded to. If that doesn’t work, submit a system diagnostic, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
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