Spotify keeps skipping and stopping

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Spotify shuts down often while playing a playlist. Our internet speeds are great so not sure what else could be the cause?

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James L.Answer

Retired Community Staff

Hi @King conger,

Unfortunately there’s not enough information in your post to give a definitive solution right now.

I suggest checking out our guide on troubleshooting music services first, following all of the tips there, and if nothing improves, get in touch with our customer care team via phone or live chat.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

James L.Answer

Retired Community Staff

Hi @King conger,

Unfortunately there’s not enough information in your post to give a definitive solution right now.

I suggest checking out our guide on troubleshooting music services first, following all of the tips there, and if nothing improves, get in touch with our customer care team via phone or live chat.

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Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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