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Contributor II
November 17, 2021
Answered

Spotify keeps skipping and stopping

  • November 17, 2021
  • 1 reply
  • 95 views

Spotify shuts down often while playing a playlist.  Our internet speeds are great so not sure what else could be the cause?

 

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Best answer by James L.

Hi @King conger,

 

Unfortunately there’s not enough information in your post to give a definitive solution right now.

I suggest checking out our guide on troubleshooting music services first, following all of the tips there, and if nothing improves, get in touch with our customer care team via phone or live chat.

1 reply

James L.
James L.Answer
Retired Community Staff
November 18, 2021

Hi @King conger,

 

Unfortunately there’s not enough information in your post to give a definitive solution right now.

I suggest checking out our guide on troubleshooting music services first, following all of the tips there, and if nothing improves, get in touch with our customer care team via phone or live chat.

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