Spotify complains of unstable wifi

Forum|Forum|5 years ago
June 9, 2021
3 replies
223 views

I’ve been listening to Spotify since purchasing my Beam and OneSLs several months ago. Last week, Spotify started complaining that my wifi was unstable. All other services play fine.

I’ve forwarded a diagnostic (200988785), and verified nothing is blocking between wifi hub and Sonos.

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Best answer by GuitarSuperstar

Try unplugging your Beam and One SLs from power for about a minute and reboot your router and phone. You can also try removing Spotify from your music services in the Sonos app and re-adding it.

G

GuitarSuperstarAnswer

Lead Maestro

Try unplugging your Beam and One SLs from power for about a minute and reboot your router and phone. You can also try removing Spotify from your music services in the Sonos app and re-adding it.

"Receive with simplicity everything that happens to you." - Rashi

N

NancyDAuthor

Contributor I

I did all that prior to opening a ticket. I’m quite curious what the diagnostic says.

Thanks for the help!

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NancyDAuthor

Contributor I

On a whim, I tried a restart again. This time, I stopped them in order (Beam, SL-Kitchen, SL-Office) and then brought them back online in the same order. Voila! Spotify works a charm, and Sonos now starts music faster (previously, the delay was occasionally over a minute).

Thank you :boom: GuitarSuperStar :boom:

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