Spotify complains of unstable wifi

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I’ve been listening to Spotify since purchasing my Beam and OneSLs several months ago. Last week, Spotify started complaining that my wifi was unstable. All other services play fine.

I’ve forwarded a diagnostic (200988785), and verified nothing is blocking between wifi hub and Sonos.

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GuitarSuperstarAnswer

Lead Maestro

Try unplugging your Beam and One SLs from power for about a minute and reboot your router and phone. You can also try removing Spotify from your music services in the Sonos app and re-adding it.

"Receive with simplicity everything that happens to you." - Rashi

G

GuitarSuperstarAnswer

Lead Maestro

Try unplugging your Beam and One SLs from power for about a minute and reboot your router and phone. You can also try removing Spotify from your music services in the Sonos app and re-adding it.

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"Receive with simplicity everything that happens to you." - Rashi

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NancyDAuthor

Contributor I

I did all that prior to opening a ticket. I’m quite curious what the diagnostic says.

Thanks for the help!

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NancyDAuthor

Contributor I

On a whim, I tried a restart again. This time, I stopped them in order (Beam, SL-Kitchen, SL-Office) and then brought them back online in the same order. Voila! Spotify works a charm, and Sonos now starts music faster (previously, the delay was occasionally over a minute).

Thank you :boom: GuitarSuperStar :boom:

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