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ncoutroulis
Contributor I
Nov 29, 2021 2:59 PM UTC

Speakers out of synch

Hello.

 

Seems that all of a sudden my 4 Sonos speakers are now out of synch. I’ve not changed anything that I'm aware of, so not sure how this happened. Any help would be great.

 

thanks

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    4 replies

    ratty
    ratty
    Nov 29, 2021 3:00 PM UTC

    What are you playing? Are the speakers grouped?

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    ncoutroulisAuthor
    Contributor I
    Nov 29, 2021 4:10 PM UTC

    What are you playing? Are the speakers grouped?

    Hi, yes they are grouped.

     

    I have a Play 3, and 3x Play 1’s.

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    ratty
    ratty
    Nov 29, 2021 5:34 PM UTC

    Submit a system diagnostic and post the number. There’s a rare hardware fault which can cause loss of sync but it’s more likely to be due to network issues. 

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    Airgetlam
    Airgetlam
    Nov 29, 2021 9:53 PM UTC

    Some times, it’s as easy as a power cycle to force the speakers to reboot/reload the software to force them to communicate properly with each other, but ratty’s suggestion is valuable. 

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    Bruce
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