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Avid Contributor I
January 24, 2021

Speakers cutting in and out while all grouped together

  • January 24, 2021
  • 12 replies
  • 212 views

I have 8 various sonos products located throughout the house. Recently they have just started dropping in and out from random locations. Problem is worse when switching tracks. Iv tried mixing up the WiFi chanel and no difference. Begining to become a pain. 

I ran a diagnostic 1015401939

Thanks. 

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    12 replies

    Ken_Griffiths
    January 24, 2021

    Of I go with the wired option does that prevent the speakers from been used on Alexa? 

    No, a wired connection has no bearing on Alexa at all, but I would maybe look towards a standalone Sonos product rather than one that’s perhaps regularly processing TV and bonded surround-sound audio - I opted for the Sonos Boost some years ago, as it was designed for that purpose, but I know some suggest devices like a Sonos One/One SL. There’s no harm in wiring more than one device to the LAN too. 

    alan GAuthor
    Avid Contributor I
    January 24, 2021

    Perfect 

    Thanks for all that.