speakers come and go from S2

Forum|Forum|4 years ago
October 31, 2021
3 replies
60 views

I have three stereo pairs Ones Fives (w/sub) and Moves. I no longer can get all of them to appear in S2 on my cellphone nor on my desktop. When I open S2 a random stereo pair is there and it works flawlessly. Close S2 and reopen it again and a different stereo pair is in S2, and t works flawlessly. But I want ALL the speakers to be in S2 at the same time!

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Best answer by 106rallye

You could reset the Move and set it up on the right network.

C

CC6004Author

Avid Contributor I

Okay, I figured out that there are two wifi available one is called Verizon 2 with one stereo paid connected and the other is called Verizon 3 with the other two stereo pairs connected. I managed to transfer the Ones to the correct wifi. Now the Moves are stuck. I have rebooted the router and rebooted the Moves. They keep connecting to the wrong wifi.

C

CC6004Author

Avid Contributor I

I’m doing this with each Move speaker, to no avail:

Speakers are the charging base

Press and hold the on/off button until it powers off.

Press and hold the infinity button and also press the on button for a moment.

After the light goes through its paces I let go on the infinity button

I go to cellphone and try to add speaker,

It finds the Move and I press [Add]

I press [Continue] and it plays a chime

It is connecting to Verizon …

Message appears: Your mobile device is currently connected to Verizon 2. Your Sonos Move is on a different network. Do you want to continue? I am given two choices [Continue] or “Change mobile device network”

Since I do not want to change the mobile device network, I am at a dead end.

I want the Move to be on the Verizon 2 network.

WHAT IS THE PROBLEM?

106rallyeAnswer

You could reset the Move and set it up on the right network.

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