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CRAIG7562
Contributor I
January 16, 2021
Question

Speaker only works with ethernet

  • January 16, 2021
  • 1 reply
  • 8848 views

One of my speakers stopped working and will now only work if directly connected to router. Light is still white. I have reset it several times. 

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1 reply

Mark P
Mark P
Retired Sonos Staff
January 16, 2021

Hi @CRAIG7562.

Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

You need to set up the speaker wirelessly again while the ethernet cable is still plugged in temporarily into the router.

Then go to Settings » System » Network » Wireless Setup, just follow the instructions then you should be good to go.

Let us know if it works. If you need help with any other information, please be sure to let us know.

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