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Eduaro
Contributor I
November 14, 2020
Question

speaker not turning on

  • November 14, 2020
  • 1 reply
  • 104 views

I have a Sonos 5 first generation and all of a sudden it went dead. The white light does not turn on. I tried some of the tips from the internet but nothing happens. Does anyone knows how or where to fix this in Europe?

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1 reply

controlav
controlav
Lead Maestro
November 14, 2020

iFixIt has some details on how to dismantle these, and there are a few threads here on fixing them (sounds like a power supply issue to me).

It is unlikely anyone will professionally fix this as its old hardware, spares are almost impossible to find, and labor is simply too expensive in most locales w.r.t. the value of the device.

Hopefully to have already registered it for your 30% “recycle” discount, so buying a new one with that seems like a good idea to me.

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