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Claudio Cappellini
Contributor I
March 16, 2021

soundbar

  • March 16, 2021
  • 3 replies
  • 53 views

Buonasera ho acquistato da poco sistema sonos composto da sonos arc e 2 one sl la soundbar alcune volte emette un fruscio costante quando guardiamo la tv(è collegata tramite presa hdmi arc) da cosa può dipendere da un malfunzionamento della soundbar o una configurazione errata?

Grazie Claudio Cappellini

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    3 replies

    James L.
    James L.
    Retired Community Staff
    March 17, 2021

    Buongiorno @Claudio Cappellini,

     

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    Claudio CappelliniAuthor
    Contributor I
    March 17, 2021
    Good evening, I recently purchased a sonos system consisting of sonos arc and 2 one sl the soundbar sometimes emits a constant rustle when we watch TV (it is connected via hdmi arc socket) what can be caused by a malfunction of the soundbar or an incorrect configuration?Thanks Claudio Cappellini
    James L.
    James L.
    Retired Community Staff
    March 22, 2021

    Apologies for the delay. A constant rustling sound doesn’t sound normal. It could be caused by a loose connection or a bad cable - double check the connection at both ends of the HDMI cable and try a different cable if there’s no difference. If none of that helps, please get in touch with our Italian customer care team.

    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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