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Sean69
Trending Lyricist I
December 21, 2021
Answered

sound messed up on certain programs

  • December 21, 2021
  • 13 replies
  • 228 views

Hi all

 

i wonder if anyone could help, my knowledge isn’t great regards this stuff to be honest so I’ll try my best to explain the problem.

it started (well I say it started when I done this but it’s more like when we noticed it so I don’t think it would of made any difference) I recently changed my Netgear Nighthawk router for a TP-Link Deco X20 mesh WiFi to help improve WiFi everywhere but it’s been a headache since I done this but I’m getting there with it. So I’ve had to reconnect all the sonos stuff we have to either S1 or S2 (a pain in itself) my lounge was connected via a Beam (Ethernet) plus Sub and 2 X surrounds (Play 1s) but since I reconnected the lounge it wouldn’t connect to the beam via Ethernet (very strange) so I connected them all via WiFi. Anyways most of the channels/programs sound correct how ever we have come across a program called (Zoe’s Extraordinary Play list) (not my thing I should add LOL) anyways when this is on the main sound comes from the Left surround sound as if it’s the front beam…….very strange……I’ve read a couple of things about issues with eARC that it gets confused and thinks it’s 7.1 but it’s an actual 5.1 system…. Has anybody else had the same thing? Is there a fix or is it an compatibility issue between the TV (Samsung) and sonos?

 

hope someone can help?

 

cheers

 

Sean 

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    Best answer by UKMedia

    For future reference when changing your router it’s worth opening the settings page on the new router and changing the wi-fi (SSID) Name and Password to that set on the old router.  All of your devices will connect into the new router without having to change anything on each of your connected devices. :)

    13 replies

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    Sean69Author
    Trending Lyricist I
    December 22, 2021

    In which case you should just need to wire the Beam to that, or a switch that runs off that and ensure the mobile controller is connected to its WiFi too.

    Ok will do 👍

    Sean69Author
    Trending Lyricist I
    December 26, 2021

    Ok I decided to get all my system back to how it should be after following all your advice……I’ve reset everything turned everything off and back on again and started with my Lounge (Beam, sub and 2x Play 1s) I’ve connected my Beam via Ethernet and started to try and add the sub with no success at all 🤦🤦🤦 the app finds it and tells me to add it and says it may not show up under system until I unplug and plug back in but it still doesn’t show it at all……this is as far as I’ve got and I don’t know what else to do? I’ve also tried updating the networks but it doesn’t find it

     

    Sean69Author
    Trending Lyricist I
    January 2, 2022

    Still need help with this if possible…….still got no further 🤦

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